“We may not have time to do it right the first time, but we always have time to do it over.”

Whatever model, method or approach is finally adopted it will inevitably come down to teamwork to get results.

“Don’t think you’re going to get better by simply replacing your bad habits with better ones. The truth is you will always slip back into old habits.  The job is to catch yourself doing that sooner, and then, right then, step into the better way.”

Trust is built with such conversations by openly raising the questions that have been avoided until then. Both leaders and volunteer implementers start to experience the benefits of greater clarity and focus.